Privacy Policy
Effective Date: August 2026
Baked by Chef Grecia Ramos (“Baked,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.bakedtx.com (the “Site”).
By using our Site, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of the Site.
1. INFORMATION WE COLLECT
1.1 Information You Provide to Us
We may collect personal information that you voluntarily provide when you:
Fill out a contact, catering, event, media, or other inquiry form
Submit an employment application or résumé
Subscribe to newsletters, updates, or promotional communications
Purchase or inquire about gift cards
Participate in a loyalty or rewards program
Communicate with our team
Submit feedback or other information through the Site
Depending on how you interact with us, this information may include your name, email address, phone number, message, event details, employment information, order-related information, and any other information you choose to provide.
1.2 Information Collected Automatically
When you visit the Site, we and our service providers may automatically collect certain information about your device and how you interact with the Site, including:
IP address
Browser type
Device information
Operating system
Pages visited
Referring website
Date and time of access
Cookies and similar tracking technologies
Analytics and website usage information
Interactions with embedded maps, social media feeds, videos, or other third-party content
2. HOW WE USE YOUR INFORMATION
We may use information collected through the Site to:
Operate, maintain, and improve the Site and our services
Respond to questions, requests, and inquiries
Process catering, event, or special-order inquiries
Review employment applications
Facilitate online ordering and other requested services
Send confirmations, updates, and transactional communications
Send marketing communications when you have opted in to receive them
Administer loyalty, rewards, or promotional programs
Understand website traffic and visitor behavior
Improve the guest experience and Site functionality
Maintain the security and integrity of the Site
Prevent fraud, misuse, or other unauthorized activity
Comply with applicable legal and regulatory requirements
3. SHARING AND DISCLOSURE OF INFORMATION
We may share personal information in the following circumstances:
Service Providers: We may share information with third-party vendors that support our business operations, including website hosting, online ordering, email marketing, analytics, forms, gift cards, loyalty programs, payment processing, and other services.
Legal or Safety Obligations: We may disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, property, safety, or security of Baked, our guests, employees, service providers, or others.
Business Transfers: Information may be transferred in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, as permitted by applicable law.
Aggregated or De-identified Information: We may use or share information that has been aggregated or de-identified so that it cannot reasonably be associated with an individual.
We do not sell personal information in exchange for money.
4. COOKIES AND TRACKING TECHNOLOGIES
We and our service providers may use cookies and similar technologies to remember preferences, understand how visitors use the Site, improve functionality, and measure website performance.
Cookies may also be used by third-party services embedded in or connected to the Site.
You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or availability of portions of the Site.
Do Not Track and Privacy Preference Signals
Some browsers provide “Do Not Track” settings. Because there is no universally accepted standard for responding to these signals, the Site may not respond to all Do Not Track requests.
Where required by applicable law, we will honor recognized privacy preference signals.
5. ONLINE ORDERING AND THIRD-PARTY SERVICES
Online ordering, gift cards, loyalty programs, social media, maps, and certain other features may be provided through third-party platforms or service providers.
For example, online ordering may be facilitated through Toast. When you use a third-party service, information such as your name, contact information, order details, payment information, or account information may be collected directly by that provider.
Baked does not directly store full payment card information submitted through third-party payment systems.
Your use of third-party services is subject to the privacy policies, terms, and practices of those providers. We encourage you to review those policies before providing personal information.
6. EMAIL AND MARKETING COMMUNICATIONS
If you subscribe to Baked emails, newsletters, or promotional communications, we may use the information you provide to send you updates about seasonal offerings, events, bakery news, promotions, and other information we believe may be of interest to you.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication.
Please note that even if you opt out of promotional communications, we may still send non-promotional messages related to transactions, inquiries, or services you have requested.
7. SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by the Site or our service providers.
8. DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
When personal information is no longer reasonably needed, it may be deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.
9. YOUR PRIVACY RIGHTS
Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to:
Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Restrict or object to certain uses of your information
Withdraw consent for certain communications or processing
Opt out of marketing communications
Request information about how your personal information is collected, used, or disclosed
Texas residents may have additional rights under applicable Texas privacy laws.
To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before processing certain requests.
10. CHILDREN’S PRIVACY
The Site is intended for a general audience and is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that personal information from a child under 13 has been collected through the Site, we will take reasonable steps to delete it.
11. THIRD-PARTY LINKS
The Site may contain links to websites, platforms, and services operated by third parties, including:
Online ordering platforms
Gift card providers
Loyalty and rewards programs
Social media platforms
Mapping and directions services
Media publications
Sister restaurants, including 2M Smokehouse
Other external websites or resources
We are not responsible for the content, availability, security, or privacy practices of third-party websites and services.
We encourage you to review the privacy policies and terms of any third-party service before providing personal information.
12. CONTACT INFORMATION
If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:
Baked by Chef Grecia Ramos
409 Paris Street
Castroville, TX 78009
Phone: (830) 931-6172
Website: www.bakedtx.com
You may also contact us through the contact form available on our Site.
13. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, third-party services, legal requirements, or Site functionality. When changes are made, the revised policy will be posted on this page and the “Effective Date” at the top of the policy will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect personal information.